account

User accounts

Everyone who uses Smartabase has an account, whether they’re an athlete, student, patient, soldier or staff member. Account information usually consists of your identifying information and contact i...

Logging In

You need to log in when you use Smartabase in your web browser or from one of the Smartabase mobile applications. None of your data or anyone else’s data is accessible until you log in. Your Sma...

How is Smartabase Structured?

The Smartabase platform is spread across three interfaces that people can interact with to use, manage and create Smartabase assets. Main user interface The main user interface is used to enter and v...

Registration

A Smartabase site can be set up so that new users can create their own accounts using a registration process. This removes the need for a site administrator to do so. On registration, the user adds th...

Team Administrator Accounts

If you’re a team administrator (sometimes called a coach or group administrator), you have access to Smartabase’s administration tools. This means you’re able to help manage the people you’re ...

Your Inbox

A link to your inbox is often located in the menu bar at the top of the page. If you don’t see it there, you may be able to access it elsewhere depending on your page layout. Your inbox is where...

People

The people tool has functions for you to manage user accounts. When you open the people tool, you’ll see a complete list of all user accounts on your Smartabase site. You can sort the people lis...

How do I add a mobile device PIN?

Athletes are able to set up a mobile device PIN (personal identification number) for their SMARTABASE account. If you are a coach, the PIN option is not available to you.  HOW TO: ADD A PIN To set up...