The daily reminders tool is available to administrators on the administration site and is used to set up recurring notifications for individual users or groups of users. The purpose of this is to remind users to fill out event forms if they haven’t already been entered for a particular day and thus ensure new data is entered. Each daily reminder is associated with a particular event form and is sent out on a specified day or days of the week, time and time zone. Daily reminders can be sent using one of the following communication methods:

  • Internal Only: the daily reminder will only appear in your Smartabase inbox
  • Email: the daily reminder will be sent to the email address associated with your Smartabase account
  • SMS (Text Message): the daily reminder will be sent to the mobile phone number associated with your Smartabase account
  • Email and Text Message: the daily reminder will be sent to the email address and mobile phone number associated with your Smartabase account
  • App Notification: the daily reminder will appear as a push notification if you have the Smartabase mobile application installed
  • Email and App Notification: the daily reminder will appear as a push notification if you have the Smartabase  mobile application installed and will be sent to the email address associated with your Smartabase account

HOW TO: ACTION A DAILY REMINDER

  1. Depending on the daily reminder settings you may receive a daily reminder on your phone, as an email or you might have to open Smartabase  in your browser to access your inbox
  2. Note the message contents, including the event form name the reminder relates to

Do not reply to the reminder, as it comes from Smartabase , not an individual person

  1. Fill out the event form the reminder relates to